If you waited over 1 hour for paid creations or 5 hours for free ones, please email [email protected] with:
- The creation URL.
- The email address of your Hotpot account (for free credits).
- If possible, share the text and settings used. This is not required but helps identify errors.
As an apology, we'll offer 500 free credits for paid creations and 200 credits for free ones.
We're working hard to fix our servers. Please bear with us. We have many improvements coming, and sometimes we move too fast.