If you waited 30+ seconds for paid creations or 15+ minutes for free ones, email [email protected] with:
- The creation URL.
- The email address of your Hotpot account (for free credits).
- Share the text and settings used, including if an initial image was given. This helps identify errors.
Submitting this report earns you free credits, whether you're a free or paid user. For paid users, we cover lost credits and provide bonus ones.
We're working hard to fix our servers. Thanks for your patience.