Art Maker Help

If you waited 30+ seconds for paid creations or 15+ minutes for free ones, email [email protected] with:

  1. The creation URL.
  2. The email address of your Hotpot account (for free credits).
  3. Share the text and settings used, including if an initial image was given. This helps identify errors.

Submitting this report earns you free credits, whether you're a free or paid user. For paid users, we cover lost credits and provide bonus ones.

We're working hard to fix our servers. Thanks for your patience.

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